Privacy policy

What we collect

When you request a website review, callback, planning call, proposal, or support, we may collect your name, email address, phone number, company, website, location, project needs, and the information you include in your message. If you become a customer, project intake may also collect business details, service areas, logos, photos, and other website materials.

How we use information

We use submitted information to respond to requests, evaluate project fit, prepare proposals, deliver and support purchased services, route inquiries, maintain business records, prevent abuse, and improve our website and processes. We do not sell or rent personal information.

Payment

Approved customers receive a private invoice or payment link. Payments may be processed by Stripe or another payment provider identified on that private link. Garage Door Websites does not receive or store full payment-card numbers; the payment provider handles card data under its own terms and privacy policy.

Third-party services we use

We use service providers for website hosting and security, analytics, customer relationship management, appointment scheduling, email and text communication, file storage, project intake, and payment processing. These providers process information on our behalf as needed to supply their services. Current providers may include Cloudflare, Google, HighLevel/LeadConnector, and Stripe.

Email and SMS

Submitting a phone number for a callback authorizes us to respond to that request. Marketing email or text messages are sent only when permitted by the information and consent provided. You can opt out of marketing email through its unsubscribe link and opt out of marketing text messages by replying STOP. Service messages needed to fulfill an active request or customer relationship may still be sent where permitted.

Cookies and analytics

We may use Cloudflare analytics and security services, Google Tag Manager, Google Analytics, and Google Ads measurement to understand site use, diagnose problems, and measure actions such as calls, form submissions, or booked appointments. Depending on configuration and your browser or consent settings, these services may use cookies or similar identifiers. Browser controls and available consent choices can limit this activity.

How long we keep it

We keep inquiry information while it is reasonably needed to respond, maintain business records, prevent abuse, or follow up on a requested service. Customer, project, billing, and intake records may be retained while services are active and afterward as reasonably needed for legal, accounting, support, and recordkeeping purposes. You may request deletion, subject to records we must or reasonably need to retain.

Your rights

You may ask what personal information we hold about you, request corrections, or request deletion, subject to applicable law and necessary business records. Email us at sales@garagedoorwebsites.com.

Changes

We may update this policy. The "last updated" date at the top reflects the most recent change. Continued use of the site after changes means you accept the updated policy.

Contact

Questions? Email sales@garagedoorwebsites.com.